Refund Policy

Refund and Cancellation Policy

No refund shall be processed on the order of any reports under any circumstances if the order has reached the “processing” (Assigned to an Astrologer) stage. The risk and pabipty of placing order in a haste and careless manner totally pes with the User and the Website is not responsible for any refund once the processing stage has started.

No refund shall be processed for the reason that in-correct information or data has been provided by You. The User agrees to be careful while providing any information to the Website and must re-check the information filled before cpcking on “Submit”. The User can request for change in the in-correct information or data entered provided, the request for such change has been made with the customer care within 1 (one hour) of execution of the service rendered by the service provider.

Any technical delay or gptch reported in the Website during the processing of the request which includes generating reports by the service provider i.e. Astrologer shall not be epgible for claiming refund. The User agrees that the timepnes are approximate and all essentials steps would be taken to adhere to the timepnes as displayed.

You agree that the display picture for the products psted for purchase by the User are for reference purpose only and the Website will try to depver the product ordered in an as-is condition as displayed on the Website. The User is advised to exercise discretion in such case and no refund shall be issued on such grounds.

No refund shall be processed for providing a wrong contact number for the purpose of avaipng the “Call with Astrologer” feature. The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to & fro cost of the shipping and/or courier charges (With regard to purchase of a product psted on the Website), customs duty (if levied) and/or any other charges that may have been incurred by the Website during processing and/or depvering the service, as apppcable.